Information We Collect

We may collect the following categories of information:

• Personal information you provide directly — such as your name, email address, phone number, postal address, payment/billing details, and any information submitted through contact forms, volunteer applications, newsletter sign-ups, or donation forms.
• Automatically collected information — such as your IP address, browser type, device information, pages visited, time spent on the Site, and referring URLs, collected through cookies and similar tracking technologies.
• Information from third parties — such as payment processors, fundraising platforms, or social media platforms, when you interact with us through those channels.

How We Use Your Information

We use the information we collect to:

• Process and acknowledge donations, and issue tax receipts where applicable
• Communicate with you about our programs, campaigns, events, and impact
• Respond to inquiries, applications, and requests
• Improve our Site, services, and programs
• Comply with legal, regulatory, and reporting obligations (including FCRA, 80G, and other applicable nonprofit regulations)
• Prevent fraud and maintain the security of our systems

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience and analyze Site traffic. You can control or disable cookies through your browser settings; however, doing so may affect certain Site functionality.

How We Share Your Information

We do not sell or rent your personal information. We may share information with:

• Service providers who help us operate the Site, process donations, send communications, or manage data (e.g., payment gateways, email platforms), bound by confidentiality obligations
• Legal and regulatory authorities, where required by law or to comply with a legal process
• Successor organizations, in the event of a merger, restructuring, or transfer of operations

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or update your personal information
• Request deletion of your personal information
• Opt out of marketing communications at any time (e.g., via the "unsubscribe" link in our emails)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at info@truerights.org.

Children's Privacy

Our Site is not directed at children under 13 (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from children without parental consent. If we learn we have collected such information, we will take steps to delete it.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their policies.

International Data Transfers

If you access our Site from outside India, your information may be transferred to and processed in India or other countries where we or our service providers operate, which may have different data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.